Since 1945, Isaac Heating and Air Conditioning has worked diligently, grown and evolved to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York.
Here’s a brief overview of our history and how we arrived at today’s Isaac, a family business dedicated to their mantra, “When you need us, we’ll be there”!
Safety, Uncompromising Integrity, Accountability, Excellence, Outstanding Service and Balance.
These six Core Values embody the essence of Isaac Heating and Air Conditioning, Inc. George T. Isaac formed our company based on these values, and these values have guided Isaac through the years.
Because of George’s values, diligence and attention to detail, it only took a few years for the company to earn its longstanding reputation for excellence.
In 1955, George’s second oldest son, Jim, joined the business as a full-time employee working in the field installing heating equipment. Now retired CEO of Isaac, Jim coined this guiding principal pledge:
“We do a great job at a fair price, and our reward is a reasonable profit.”
In 1962, George’s youngest son, Bill, also joined the company as a full-time employee. Today, Isaac Heating and Air Conditioning continues to be a family owned and operated heating and air conditioning contractor serving customers throughout Upstate New York from Lake Ontario to Pennsylvania.
In the early 1960′s residential central air conditioning came to the Upstate NY area. This wonderful innovation expanded the market, and through the years, the air conditioning market proved to be larger than the heating market for growth potential. In 1965, George T. Isaac Heating & Sheet Metal incorporated and changed its name to Isaac Heating and Air Conditioning, Inc.
Isaac continues to grow by leaps and bounds. In the 90′s the Avon office opened to serve counties south of Rochester and the Finger Lakes region. In 2006, an office in Syracuse opened to serve Central New York. In 2010, Isaac acquired Owens Heating & Plumbing in Big Flats, NY, increasing our service area to the Pennsylvania border. Most recently, Isaac opened an office in Canandaigua, NY, bringing us to over 225 employees.
Today the company continues to honor George’s mission: to provide quality, trusted installation and service to residential, commercial and industrial customers at fair prices…and to respond to questions and problems immediately. Third generation Ray Isaac, President, adds his perspective, “Our people are what make this company exceptional. We have the very best working here.”
Our legacy continues to grow as Isaac’s leadership position gains strength every year. Isaac is honored to be recognized by our clients for ethical business practices. We have gained this recognition over many years of day to day, service call to service call interactions. Recent market research shows that Isaac is tops in the area when it comes to consumer education, staff expertise, service agreements, comprehensive estimates, number of referrals, years in business – and most important, satisfied customers.
What does all this mean to our customers? Peace of mind and comfort in your home. Day in and day out. That’s been the Isaac way for more than 68 years and it will be the Isaac way for as long as we do business.
As one of the nation’s largest privately held HVACR contractors, Isaac services over 35,000 clients a year. Each one of these interactions is a moment of truth, an opportunity for us to build and further strengthen our company.